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	<title>Eric Pender &#187; Microsoft</title>
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	<description>Chicago SEO Expert &#124; Eric Pender &#124; EricPender.com</description>
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		<title>Search is an Innovator&#8217;s Dilemma</title>
		<link>http://www.ericpender.com/blog/search-is-an-innovators-dilemma</link>
		<comments>http://www.ericpender.com/blog/search-is-an-innovators-dilemma#comments</comments>
		<pubDate>Wed, 20 May 2009 20:53:39 +0000</pubDate>
		<dc:creator>Eric Pender</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[MSN]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[Site Architecture]]></category>
		<category><![CDATA[Technology Companies]]></category>
		<category><![CDATA[Yahoo]]></category>

		<guid isPermaLink="false">http://www.ericpender.com/?p=311</guid>
		<description><![CDATA[I just ran across this article from Time titled &#8220;What Will the World Do with More Search Engines?&#8220;  My first reaction and answer to this question was &#8220;it will ignore them,&#8221; and for actual search engines, I think that is true.  User habits have already been ingrained, and chiseling away at market share is no [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>I just ran across this article from Time titled &#8220;<a href="http://www.time.com/time/business/article/0,8599,1899804,00.html" target="_blank">What Will the World Do with More Search Engines?</a>&#8220;  My first reaction and answer to this question was &#8220;it will ignore them,&#8221; and for actual search engines, I think that is true.  User habits have already been ingrained, and chiseling away at market share is no small task, as Yahoo! and MSN can attest.</p>
<p>However, <a href="http://www.cnn.com/2009/TECH/05/12/future.search.engine/index.html" target="_blank">CNN</a> (and now Time) have recently run articles regarding new &#8220;search engines&#8221; that have come to market, no doubt influenced by the recent public launch of highly-publicized (and frankly somewhat disappointing in scope) <a href="http://www.wolframalpha.com/" target="_blank">Wolfram Alpha</a>, which isn&#8217;t so much a search engine as much as it is a computational engine.</p>
<p>The Time article isn&#8217;t so much about what the world is going to do with more search engines, as much as it identifies how search has become an innovator&#8217;s dilemma.  Much in the way Clayton Christensen explained in his seminal book &#8220;<a href="http://books.google.com/books?id=lqKho8KWXmAC&amp;dq=innovator's+dilemma&amp;printsec=frontcover&amp;source=bn&amp;hl=en&amp;ei=214USvfNLdOGmQeqhYToAw&amp;sa=X&amp;oi=book_result&amp;ct=result&amp;resnum=4" target="_blank">The Innovator&#8217;s Dilemma</a>&#8221; how the semiconductor chip industry saw improvements in technology that surpassed the needs of the existing market, the Time article exhibits how the capabilities of search engines have begun to exceed the needs of the existing search market.</p>
<p>Search engines continue to add features, whether it is Google, Yahoo, MSN, or otherwise.  However, for most queries, a user can find the answer they are looking for from any of the major engines.  No single engine holds a meaningful and distinctive feature that places it head and shoulders above it&#8217;s competitors when it comes to organic search.  As Time puts it:</p>
<blockquote><p>&#8220;The trouble with the search-engine business is that its future may have almost nothing to do with whether search results get more accurate. Google&#8217;s information is already more than adequate for the huge majority of people who want to find information online. At some point, and that point has probably been reached, people cannot tell the difference between flying in an airplane that is at 32,000 feet and one that is flying 1,000 feet higher. The change in perspective means nothing to them. All they know is that they are as high as they have to be to get where they are going.&#8221;</p></blockquote>
<p>In a classic innovator&#8217;s dilemma, this would mean that search technology should be able to serve other markets.  I think in many ways, this has already started to manifest.  Google created Gmail to increase the real estate in which it could deliver targeted advertising, but through it&#8217;s search technology brought a superior cloud email system to market.  And it is probably no coincidence that Apple brought a superior PC search feature to it&#8217;s OS X operating system in Spotlight while Google CEO Eric Schmidt has been on the board of directors.</p>
<p>Meanwhile, competition comes from downstream, not upstream.  Wolfram Alpha, in my opinion, doesn&#8217;t compete in quite the same way as Google, and I anticipate this will create problems for Wolfram Alpha when it comes to monetization.  Google is an intermediary, in that users come to Google to find information, and to be taken to that page on the web.  Wolfram Alpha, meanwhile, seeks to aggregate information from various sources on the web, and present them to the user in concert, on the Wolfram Alpha site.  So Wolfram Alpha&#8217;s goal is not to be an intermediary, it is to be a destination that pulls information from a backend, in this case the backend is the world wide web.</p>
<p>But if there is a paradigm shift in the way that people seek information, and how they want that information presented to them, then Wolfram Alpha can be a real threat to Google.  Google is pushing forth an agenda of getting webmasters to contextualize the information on their sites in a standardized way through their recent announcement of <a href="http://googlewebmastercentral.blogspot.com/2009/05/introducing-rich-snippets.html" target="_blank">Rich Snippets</a>.  This will help all search engines, and even non-search-related technologies on the web, not just Google.  If another company is able to capitalize on the proliferation of this added semantic markup, Google could find itself entering a very real competitive battle.</p>
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		<item>
		<title>The Difference Between AdWords, YSM, and MSN</title>
		<link>http://www.ericpender.com/blog/the-difference-between-adwords-ysm-and-msn</link>
		<comments>http://www.ericpender.com/blog/the-difference-between-adwords-ysm-and-msn#comments</comments>
		<pubDate>Fri, 14 Mar 2008 21:23:00 +0000</pubDate>
		<dc:creator>Eric Pender</dc:creator>
				<category><![CDATA[AdWords]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[MSN]]></category>
		<category><![CDATA[MSN adCenter]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[Yahoo Search Marketing]]></category>

		<guid isPermaLink="false">http://pendercode.wordpress.com/2008/03/14/the-difference-between-adwords-ysm-and-msn/</guid>
		<description><![CDATA[This is how I characterized my feelings of Google AdWords, Yahoo! Search Marketing and MSN adCenter to my coworker: Google is successful because it is highly functional and makes everything easy to work with. I can easily make bulk up Yahoo! is marginal because while it is highly functional, it is much more complicated to [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>This is how I characterized my feelings of Google AdWords, Yahoo! Search Marketing and MSN adCenter to my coworker:
<ul>
<li>Google is successful because it is highly functional and makes everything easy to work with.  I can easily make bulk up</li>
<li>Yahoo! is marginal because while it is highly functional, it is much more complicated to do a mass upload.</li>
<li>MSN is at the bottom of the barrel because I can&#8217;t even do a mass upload on my own.  I need to contact my MSN rep for a mass upload, and if that person is out of town, I pretty much need to do the upload manually.</li>
</ul>
<p>I think this speaks not only to the ease of doing a mass upload, but to why these companies perform as they do on a broader level.  Something as small as a mass upload is representative of the other issues that seem to come up.</p>
]]></content:encoded>
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		<title>Game Done Changed: Apple Unveils iPhone SDK</title>
		<link>http://www.ericpender.com/blog/game-done-changed-apple-unveils-iphone-sdk</link>
		<comments>http://www.ericpender.com/blog/game-done-changed-apple-unveils-iphone-sdk#comments</comments>
		<pubDate>Fri, 07 Mar 2008 02:16:00 +0000</pubDate>
		<dc:creator>Eric Pender</dc:creator>
				<category><![CDATA[App Store]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Electronic Arts]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iTunes]]></category>

		<guid isPermaLink="false">http://pendercode.wordpress.com/2008/03/07/game-done-changed-apple-unveils-iphone-sdk/</guid>
		<description><![CDATA[Apple today released their much anticipated iPhone software developers kit (SDK) in a beta format at their headquarters in Cuptertino. The SDK will allow 3rd party developers create native applications for the iPhone and iPod Touch. Apple also announced that they have licensed Microsoft ActiveSync and that the iPhone will work with Microsoft Exchange servers [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><a href="http://3.bp.blogspot.com/_IDQz6Y8XAXc/R9C4SXyvR7I/AAAAAAAAADc/4_Gw5tpm6Q0/s1600-h/044849-sdkevent_400.png"><img style="float:right;cursor:hand;margin:0 0 10px 10px;" src="http://3.bp.blogspot.com/_IDQz6Y8XAXc/R9C4SXyvR7I/AAAAAAAAADc/4_Gw5tpm6Q0/s200/044849-sdkevent_400.png" border="0" alt="" /></a><br />Apple today released their much anticipated iPhone software developers kit (SDK) in a beta format at their headquarters in Cuptertino.
<div></div>
<div>The SDK will allow 3rd party developers create native applications for the iPhone and iPod Touch.</div>
<div></div>
<div>Apple also announced that they have licensed Microsoft ActiveSync and that the iPhone will work with Microsoft Exchange servers when they release firmware update 2.0.  This means that iPhone will now work with full security and functionality with the overwhelming majority of enterprise mail servers.  It also means that, unlike RIM&#8217;s Blackberry devises, the iPhone will be able to communicate directly with the Exchange server.  This will ensure that the iPhone will not be prone to the outages that have plagued Blackberry users, who must get their mail through intermediary technologies.</div>
<div></div>
<div>The SDK had been seeded to select developers before today&#8217;s announcement, and a number of developers had the opportunity to show off their wares.  AOL showed off a native version of their popular Instant Messanger software, while Apple developed a game called Touch Fighter that utilizes the touchscreen to fire laser beams from a spaceship and the accelerometer to steer the spaceship.  Electronic Arts showed off a game called Spore, and Salesforce.com showed off an iPhone enabled sales application.</div>
<div></div>
<div>Apple will create a new portal for getting these applications into iPhones, called App Store.  Much like the iTunes WiFi store, the App Store will be accessible over a cell or wifi connection and applications will be able to download directly to the device.</div>
<div></div>
<div>The firmware update 2.0 is not expected until late June, and you know, I&#8217;m totally freaking out already.</div>
<div style="text-align:center;">*******************</div>
<div>This is huge.  Within four months, the iPhone will unquestionably exceed the Blackberry as an enterprise communication device (and we all know enterprise is where the money is).  It will soon feature the most robust application development community for a mobile platform ever.    And here&#8217;s where the marketing genius comes in: developers will have four months to put together great apps.  Consumers will have four months to drool over the upcoming offerings.  And competitors will have four months to commiserate over how screwed they are.</div>
<div></div>
<div>Mobile advertising will finally have the opportunity to take off.  I expect the upcoming developments to blow the doors open on mobile offerings on all platforms.  Competition will finally come to this market.  Hold on kiddies, it&#8217;s gonna be a wild ride.</div>
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